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North Carolina Department of Health and Human Services, Division of Public Health

Grant Program: State Partnership Grant Program to Improve Minority Health

Grantee

North Carolina Department of Health and Human Services, Division of Public Health
Raleigh, NC 27699-2001

Project: North Carolina State Partnership Grant
Amount: $150,000

The mission of the North Carolina Department of Health and Human Services is to ensure the health, safety and wellbeing of all North Carolinians. It addresses the human service needs of vulnerable populations including people with mental illness, visual and hearing impairments and developmental disabilities. The NCDHHS also helps poor North Carolinians achieve economic independence.

Project Abstract

The North Carolina Office of Minority Health and Health Disparities (OMHHD) will work collaboratively with internal and external partners to help community-based organizations and local health departments strengthen their role in delivering services to customers in a culturally and linguistically competent way and support evidence-based health promotion and disease prevention interventions to eliminate health disparities. Minority patients tend to be less likely to receive health-related information from their providers so the project aims to increase patient-centeredness and improve health care quality for all populations. Efforts will focus on local health departments, community partners and state public health staff.

Helping organizations and community partners to understand, adopt and implement the National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (The National CLAS Standards) increases their capacity to deliver appropriate services. The office will:

  • Conduct community-based cultural competence assessments
  • Develop resources, tools and trainings
  • Offer technical assistance to those implementing the National CLAS Standards
  • Form partnerships and collaborations internally to provide opportunities to increase awareness of cultural competency


The office will also work with the North Carolina Department of Health and Human Services to support efforts to understand social determinants of health and address those factors. OMHHD expects that these efforts will increase customer satisfaction, enhance dual accountability between patient and provider, and ultimately lead to improved health care outcomes.

The office will engage in a rigorous assessment of its project goals and objectives by using a participatory, multi-conceptual, data-driven, evidence-building approach in order to capture and document actions contributing to relevant project impact and outcomes. OMHHD will use process monitoring and outcome evaluation to assess its goals, and a project-tracking matrix will be used to track the progress of each objective.

An outcome evaluation will be used to document the knowledge, skills, attitudes and self-reported provider practice experiences after the education and training interventions. Collection tools will include but are not limited to questionnaires, semi-structured interviewing, program assessments, a pre-/post-form and an online usage tracking form.

8/21/2014 1:26:00 PM